Privacy Policy

1. Introduction

QuickRoad, a brand operating under Hefei Miaolu Trading Co., Ltd., is committed to protecting the privacy of every individual who interacts with our website, services, and platforms. This Privacy Policy explains in clear and comprehensive terms how we handle personal data, what choices you have, and how you can exercise your rights under applicable data protection laws.

Hefei Miaolu Trading Co., Ltd., with its registered address at Room 202, Building 5, Baizhuang Chunnuan Huakai, No. 288 Changjiang East Road, Yaohai District, Hefei 230000, China, serves as the data controller for personal information collected through the QuickRoad website located at https://www.quickroad.mom and any related subdomains, applications, and digital properties.

QuickRoad specializes in Computer Systems Design and Related Services, operating within the Professional, Scientific, and Technical Services sector. In the course of providing integrated systems design, network engineering, software integration, cloud infrastructure, cybersecurity design, and data engineering services, we may collect and process certain categories of information. We take this responsibility seriously and have designed our data practices with transparency and user control as foundational principles.

By accessing or using the QuickRoad website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our services immediately. This policy applies alongside any other agreements you may have entered into with QuickRoad, including our Terms of Service.

2. Scope of This Policy

This Privacy Policy governs the collection, use, storage, and disclosure of personal information obtained through all interactions with QuickRoad, including but not limited to website visits, service inquiries, project consultations, newsletter subscriptions, and any other form of engagement with our digital platforms or representatives.

This policy applies to all users of our services regardless of geographic location, including visitors from the European Economic Area, the United Kingdom, the United States, Canada, Australia, and all other jurisdictions worldwide. Where local laws impose additional requirements beyond what is described in this policy, QuickRoad will comply with those requirements to the extent applicable.

This policy does not apply to information collected by third party websites, applications, or services that may be linked to or accessible from our platforms. We encourage you to review the privacy policies of any third party services you interact with, as their practices may differ from ours.

3. Information We Collect

QuickRoad collects several categories of information to deliver and improve our computer systems design services. The types of data we collect depend on the nature of your interaction with us. Below is a comprehensive breakdown of all categories of information we may process.

Personal Identification Information: When you contact us through our website forms, email, or telephone, we may collect your full name, email address, phone number, company name, job title, and any other details you voluntarily provide in your message. This information enables us to respond to your inquiry and provide relevant service information.

Technical and Usage Data: When you visit the QuickRoad website, our servers automatically record certain technical information, including your IP address, browser type and version, operating system, device type, referring URL, pages visited, time and date of your visit, time spent on each page, and other diagnostic data. This information helps us understand how visitors use our website and identify areas for improvement.

Communication Records: We retain copies of correspondence, including emails, contact form submissions, and any attachments you send us. We also maintain records of any telephone conversations or video conference calls related to service consultations, with your consent where required by law.

Project-Related Data: During the course of providing systems design services, we may receive and process technical specifications, network diagrams, system configurations, source code repositories, database schemas, and infrastructure documentation that you or your organization provide to us for the purpose of analysis and solution design.

Payment Information: If you engage QuickRoad for paid services, we may collect billing contact details and transaction records. Payment card details are processed exclusively through our PCI-compliant third party payment processors and are never stored on QuickRoad servers.

4. How We Collect Information

QuickRoad collects information through multiple channels, each serving a specific purpose in our service delivery and business operations. We believe in transparency about our collection methods and have detailed each one below.

Direct Collection from You: The primary method of data collection is through direct interaction with you. This includes information you provide when filling out contact forms on our website, sending emails to team@quickroad.mom, calling our phone number at +1 (575) 689-2857, participating in consultation calls, subscribing to newsletters or updates, and submitting project requirements or technical documentation for evaluation.

Automated Collection Technologies: As described in Section 11 of this policy, we use cookies, server logs, and similar technologies to automatically collect technical and usage data when you interact with our website. These technologies help us maintain website security, analyze performance, and understand user behavior patterns at an aggregate level.

Collection from Third Parties: In limited circumstances, we may receive information about you from third party sources, such as business partners, referral sources, publicly available databases, and social media platforms when you interact with our content on those platforms. We only accept such information when we have confirmed that the third party has obtained appropriate consent to share it.

Collection During Service Delivery: Throughout the lifecycle of a client engagement, we accumulate technical data, architectural decisions, meeting notes, and project artifacts that are necessary for the successful completion of the systems design work. This data is treated as confidential client information and is handled according to our data protection standards.

5. Use of Collected Information

QuickRoad uses the information we collect for specific, legitimate purposes that are essential to our operations and service delivery. We do not use personal data for purposes that are incompatible with those described in this policy without first notifying you and, where required, obtaining your consent.

Service Delivery and Client Support: We use your information to respond to inquiries, prepare project proposals, deliver contracted services, provide technical support, manage client accounts, and communicate about project status, deliverables, and timelines. This is the core function of our data processing activities.

Website Improvement and Analytics: Technical and usage data is analyzed in aggregate to understand how visitors navigate our website, which pages receive the most engagement, and where users may encounter difficulties. This analysis informs improvements to our website design, content strategy, and user experience.

Communication and Marketing: With your consent where required, we may use your contact information to send you service updates, industry insights, case studies, and information about new offerings that may be relevant to your interests. You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

Legal Compliance and Protection: We may use and disclose information as necessary to comply with applicable laws, regulations, legal processes, or governmental requests; to enforce our Terms of Service and other agreements; to protect the rights, property, and safety of QuickRoad, our clients, and the public; and to detect, prevent, or address fraud, security, or technical issues.

Business Operations: Information is used for internal business purposes including financial accounting, billing and invoicing, resource planning, quality assurance, staff training, and strategic business analysis. These processing activities are necessary for the legitimate interests of our business operations.

6. Sharing and Disclosure of Information

QuickRoad does not sell, rent, or trade personal information to third parties for their own marketing purposes. We may share information in the limited circumstances described below, always under appropriate safeguards and contractual obligations that protect your data.

Service Providers and Subcontractors: We engage trusted third party companies and individuals to perform functions on our behalf, including cloud hosting providers, payment processors, email delivery services, analytics platforms, and professional advisors such as legal counsel and accountants. These service providers are granted access to personal data only to the extent necessary to perform their functions and are contractually bound to maintain the confidentiality and security of that data.

Business Transfers: If QuickRoad or Hefei Miaolu Trading Co., Ltd. is involved in a merger, acquisition, reorganization, or sale of all or a portion of its assets, personal information held by us may be among the assets transferred. You will be notified via email and a prominent notice on our website of any such change in ownership or control of your personal data.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process, including subpoenas, court orders, or government requests. We will make reasonable efforts to notify you of such disclosure unless prohibited by law or when urgent circumstances require immediate action to prevent harm.

With Your Consent: We may share your information for purposes not described in this policy when we have obtained your explicit consent to do so. You have the right to withdraw your consent at any time, though this will not affect the lawfulness of processing carried out before the withdrawal.

7. Data Storage and Protection

QuickRoad implements a comprehensive set of technical, administrative, and physical security measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework is regularly reviewed and updated to address emerging threats and evolving best practices.

Technical Safeguards: We employ industry-standard encryption protocols for data in transit using TLS 1.3 and for data at rest using AES-256 encryption. Our systems are protected by enterprise-grade firewalls, intrusion detection and prevention systems, and continuous security monitoring. Access to production systems is strictly controlled through multi-factor authentication and role-based access controls.

Administrative Safeguards: All QuickRoad personnel with access to personal data undergo background checks and receive regular training on data protection obligations. We maintain detailed data handling policies and procedures, conduct periodic security audits, and enforce the principle of least privilege across all systems and data stores.

Physical Safeguards: Data servers and infrastructure are housed in secure facilities with 24/7 surveillance, biometric access controls, redundant power and cooling systems, and comprehensive disaster recovery capabilities. Physical access is restricted to authorized personnel only.

Despite these measures, no method of electronic storage or transmission over the internet is completely secure. While we strive to protect your personal information using commercially reasonable means, we cannot guarantee its absolute security. In the event of a data breach, we will follow the procedures outlined in Section 15 of this policy.

8. Data Retention Policy

QuickRoad retains personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our retention periods are determined based on the nature of the data, the purpose of collection, and any legal or regulatory obligations that mandate specific retention timeframes.

Contact and Inquiry Data: Information submitted through contact forms or direct inquiries is retained for a period of twenty-four months from the date of last communication, after which it is securely deleted or anonymized unless an ongoing client relationship exists.

Client Project Data: Technical data, project documentation, and related correspondence for active and former clients are retained for the duration of the client relationship plus seven years following project completion, in accordance with standard business record-keeping practices and applicable statutes of limitation.

Website Usage Data: Server logs and analytics data are retained in identifiable form for a maximum of twelve months. After this period, data is either deleted or aggregated and anonymized for long-term trend analysis.

Financial Records: Billing information, invoices, and payment records are retained for a minimum of seven years to comply with tax and accounting regulations in the jurisdictions where we operate.

When the applicable retention period expires, personal data is securely deleted through methods that render it irrecoverable, including cryptographic erasure where appropriate. You may request earlier deletion of your data where permitted by law, subject to any legal obligations that require us to retain certain information.

9. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding the personal information we hold about you. QuickRoad respects these rights and has established procedures to facilitate their exercise. The rights described below apply to the fullest extent provided by applicable law.

Right of Access: You have the right to request confirmation of whether we process your personal data and, if so, to obtain a copy of that data along with information about how and why it is being processed. We will provide this information in a commonly used electronic format within the timeframe required by applicable law.

Right of Rectification: If you believe that personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or supplement it. We will promptly update our records upon verification of the accuracy of the new information.

Right of Erasure: In certain circumstances, you may request that we delete your personal data. This right applies when the data is no longer necessary for the purpose for which it was collected, when you withdraw consent on which processing is based, when you object to processing, or when the data has been unlawfully processed.

Right to Restrict Processing: You may request that we limit the processing of your personal data in specific situations, such as when you contest the accuracy of the data or when you object to processing pending verification of our legitimate grounds.

Right to Data Portability: Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller without hindrance.

Right to Object: You have the right to object to processing of your personal data that is based on our legitimate interests, including profiling. Upon receiving a valid objection, we will cease processing unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

To exercise any of these rights, please contact us using the information provided in Section 17. We will respond to your request within the time period required by applicable law, typically within thirty days. We may need to verify your identity before processing your request.

10. Privacy for Children

The QuickRoad website and services are designed for business professionals and are not directed to individuals under the age of eighteen. We do not knowingly collect, use, or disclose personal information from children under the age of eighteen without verifiable parental consent.

If we become aware that we have inadvertently collected personal data from a child under eighteen without appropriate consent, we will take immediate steps to delete that information from our systems. Parents and legal guardians who believe that their child has provided us with personal information should contact us immediately using the contact details in Section 17 so that we can take appropriate action.

We encourage parents and guardians to monitor their children online activities and to educate them about the importance of protecting their personal information. We support age-appropriate digital literacy and recommend the use of parental control tools to help create a safer online environment for minors.

11. Cookies and Tracking Technologies

QuickRoad uses cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. This section explains what these technologies are and how you can manage your preferences.

What Are Cookies: Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies may be session-based, which are deleted when you close your browser, or persistent, which remain on your device for a predetermined period.

Types of Cookies We Use: We use essential cookies that are necessary for the website to function properly, such as maintaining session state and security features. We use analytics cookies to collect information about how visitors use our site, including which pages are most popular and how users navigate between them. This data is aggregated and anonymized. We may also use functional cookies to remember your preferences and improve your experience on repeat visits.

Managing Cookies: Most web browsers allow you to control cookies through their settings. You can typically configure your browser to block all cookies, delete existing cookies, or alert you when cookies are being set. Please note that blocking essential cookies may affect the functionality of certain parts of our website. For detailed instructions on managing cookies, consult the help documentation for your specific browser.

Do Not Track Signals: Some browsers offer a Do Not Track feature that signals websites that you do not wish to be tracked. At this time, our website does not respond to browser Do Not Track signals. However, we honor opt-out preferences expressed through industry-recognized mechanisms such as the Network Advertising Initiative and Digital Advertising Alliance opt-out tools.

12. Third Party Services and Links

Our website may contain links to third party websites, plugins, and services that are not owned or controlled by QuickRoad or Hefei Miaolu Trading Co., Ltd. This includes links to industry resources, partner organizations, and service providers whose platforms we may reference in our content.

We are not responsible for the privacy practices, content, or security of any third party websites or services. When you click on a link to a third party site, you leave our website and are subject to the privacy policy and terms of service of that third party. We strongly encourage you to read the privacy policies of every website you visit.

If we integrate third party services into our own platforms, such as analytics tools, payment gateways, or communication services, we carefully evaluate their privacy and security practices and require contractual commitments to protect your data. However, these services operate under their own privacy policies and terms, and QuickRoad is not liable for their independent data handling practices.

13. International Data Transfers

QuickRoad operates globally, and your personal information may be transferred to and processed in countries other than the country in which you reside. Our primary data processing operations are based in China, and we utilize cloud infrastructure and service providers that may be located in various jurisdictions worldwide, including the United States, Singapore, and the European Union.

When we transfer personal data across international borders, we implement appropriate safeguards to ensure that your information receives an adequate level of protection consistent with this Privacy Policy and applicable data protection laws. These safeguards may include entering into data processing agreements that incorporate standard contractual clauses approved by relevant regulatory authorities, conducting transfer impact assessments, and implementing supplementary technical and organizational measures.

By using the QuickRoad website and services, you acknowledge that your information may be transferred to and processed in countries that may have data protection laws that differ from those in your country of residence. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

14. Legal Basis for Processing

For individuals located in the European Economic Area, the United Kingdom, and other jurisdictions that require a specified legal basis for processing personal data, QuickRoad relies on the following legal grounds as applicable to each processing activity described in this policy.

Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract. This includes processing related to service delivery, project management, billing, and client support.

Legitimate Interests: Processing is necessary for the purposes of our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights. Our legitimate interests include improving our services, ensuring the security of our systems, conducting business analytics, and marketing our services to existing and prospective clients.

Consent: Where we rely on your consent as the legal basis for processing, such as for sending direct marketing communications, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Legal Obligation: Processing is necessary for compliance with a legal obligation to which QuickRoad or Hefei Miaolu Trading Co., Ltd. is subject, such as tax reporting requirements, regulatory compliance, and responding to lawful requests from public authorities.

15. Data Breach Notification Procedures

QuickRoad has established comprehensive incident response procedures to detect, contain, and remediate any breach of personal data that may occur. In the unfortunate event of a data breach, we are committed to acting swiftly and transparently in accordance with applicable legal requirements.

Upon discovering a data breach, our incident response team immediately initiates containment measures to prevent further unauthorized access or disclosure. We conduct a thorough investigation to determine the scope and impact of the breach, including the categories and approximate number of individuals affected and the types of data involved.

Where required by applicable data protection laws, we will notify affected individuals without undue delay, providing clear information about the nature of the breach, the likely consequences, the measures we have taken or propose to take to address it, and steps that affected individuals can take to protect themselves. We will also notify relevant supervisory authorities within the timeframes mandated by law, typically within 72 hours of becoming aware of the breach.

All data breach incidents are documented in our incident register, and we conduct post-incident reviews to identify root causes and implement preventive measures to reduce the risk of recurrence. We continuously update our security posture based on lessons learned from both internal incidents and industry-wide threat intelligence.

16. Changes to This Privacy Policy

QuickRoad reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or service offerings. When we make material changes, we will post the updated policy on this page and update the Effective Date at the top of the document.

For significant changes that materially affect your rights or the way we handle your personal data, we will provide additional notice through prominent posting on our website or, where we have your contact information, through direct email notification. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of the QuickRoad website and services after the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated policy, you should discontinue use of our services and, where applicable, request deletion of your personal data in accordance with Section 9 of this policy.

17. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below. We take all privacy inquiries seriously and will respond promptly.

Data Controller: Hefei Miaolu Trading Co., Ltd.

Registered Address: Room 202, Building 5, Baizhuang Chunnuan Huakai, No. 288 Changjiang East Road, Yaohai District, Hefei 230000, China

Email: team@quickroad.mom

Phone: +1 (575) 689-2857

Website: https://www.quickroad.mom

If you believe that we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction. We welcome the opportunity to resolve your concerns directly and encourage you to contact us first.